Trusted by brands doing A$100K-A$10M per month

The Australian operating partner scaling Shopify brands from launch to exit.

Source, ship, bill, and run your ads — five divisions under one roof. Zero warehouse. Zero pre-buy stock. Zero hand-offs between vendors you have to manage.

Freedom Fulfilment operations overview
A$0
Capital tied up in stock
3-5 days
China to customer doorstep
99%+
Order accuracy across 50K+ monthly orders
7 days
From application to first live order

Powering brands across

AU Pet & home
Wattle & Wombat, SolaGarden
UK Wellness
Inner Circle brands
US Beauty
Freedom-built brands
NZ Outdoors
DTC operators
CA Apparel
Scaling on Freedom stack
EU Baby & kids
Cross-border fulfilment

Built on real operator outcomes, not vanity metrics.

A$40M+
Brand revenue powered by the Freedom stack in 2025
A$0
Inventory sitting on your books. Order-by-order sourcing, zero pre-buy
3-5 day
Shenzhen to AU / UK / US express lanes, door-to-door
99.2%
On-time fulfilment SLA across 600,000+ processed orders

Not a 3PL. An operating partner.

Freedom Fulfilment is the only Australian partner that builds your store, sources your stock, ships your orders, and plugs into an AI-native growth engine — all under one roof.

Vertically integrated

Consulting, store build, agency, fulfilment, and payments under one roof. The only Australian partner that takes you from idea to A$10M without a hand-off.

AI-powered backend

Freedom AI for profit analytics. Milo for ad account management. Clara for customer support. Named products, not buzzwords. Your ops stack runs on intelligence.

Built for Australia

AEST support hours 7am-7pm Mon-Fri. AU/UK spelling. GST line-itemised on every invoice. AUD billing through Stripe AU. Melbourne team, Shenzhen ops centre.

Transparent billing

Every order, every fee, every charge in the portal. No hidden surcharges, no month-end surprises. Weekly invoices synced to Xero. Your accountant will notice.

No minimums. Per-order only.

10 orders a day or 10,000 — same rate card, same portal. No monthly minimums, no warehouse fees, no lock-in contracts. Leave any time with 30 days notice.

Full Shopify integration

Orders, fulfilments, tracking, inventory, refunds — synced bi-directionally. One-click install. Live in under 2 minutes. Zero dev work, zero API headaches.

Freedom vs. the alternatives.

Most fulfilment options force trade-offs between cost, speed, and control. We built something that refuses to make them.

Feature Freedom Fulfilment Ecomflow Ecom Capital Traditional 3PL
Warehouse lease required No No N/A (education only) Yes
Pre-buy stock risk Zero (order-by-order) Partial N/A High
AU-based support (AEST) Yes HK hours Yes Yes
Integrated consulting Yes (DWY / BFY / IC) No Yes No
Integrated ad management Yes (Milo + Felix) No No No
AI customer support Yes (Clara) No No No
AU GST invoicing Yes No Partial Some
Transparent per-order pricing Published openly Hidden (Typeform) N/A Quote-based
Lock-in contract None Varies 6-12 months 12-36 months
Onboarding time 7 days 5 days N/A 4-8 weeks

Integrations

Shopify
YunExpress
Stripe
17Track
Xero
AusPost
Klaviyo
Cloudflare

From Shopify order to customer doorstep.

Two processes. The first gets you live. The second runs on autopilot, every day, for every order.

Getting started
1

Apply in 2 min

Short form. We review every application personally within 48 hours AEST.

2

20-min discovery call

Map SKUs, volumes, packaging requirements, and edge cases. MSA signed same day.

3

Shopify plug-in live

One-click app install. Products mapped. Test order dispatched. Same day.

4

First order ships

50-order dry run over 3 days. Full cutover on day 7. You go back to building the brand.

Every order, every day
1

Order lands

Customer checks out on Shopify. Syncs to Freedom in under 2 minutes.

2

Sourced in China

Shenzhen team sources and QCs every unit from vetted factories. No pre-buy risk.

3

Packed & shipped

Branded packaging, clean packing slip. Yun express lane to AU/UK/US. 3-5 days to door.

4

Tracked & billed

Tracking auto-posted to customer. Weekly invoice to you, every fee itemised. Synced to Xero.

The first fulfilment dashboard you will actually want to log into.

Your operations cockpit. Live orders, inventory health, capital allocation, invoices, tracking — all synced to your Shopify store, all transparent, all in real time.

  • Real-time order flow from Shopify
  • Bundle-aware stock forecasting
  • Auto-generated purchase orders
  • Stripe-powered invoice payment (AUD / USD / GBP)
  • One-click Xero sync for your accountant
Preview the portal
Freedom Portal dashboard preview

One partner. Five divisions. Zero hand-offs.

Most fulfilment companies stop at "we ship your boxes." Freedom is part of a vertically integrated ecosystem that takes you from first sale to nine-figure exit.

Freedom Consulting

Mentorship programs that turn beginners into A$1M+ operators. DWY, BFY, Inner Circle.

Freedom Builder

AI-powered Shopify store builder. Launch a ready-to-sell brand in days, not months.

Freedom Agency

Nine specialist AI bots: ads (Milo), email (June), creative (Arlo), CS (Clara), and more.

Freedom Fulfilment

The ops spine. Sourcing, fulfilment, tracking, billing — all wired into your store. You are here.

Freedom Payments

Payment processing in AUD / USD / GBP. Transparent fees, reconciled in Xero, margin intact.

Each division stands alone. Together they compound. Our partners scale 3x faster than peers on standalone stacks.

What operators say.

Real quotes from Freedom Fulfilment partners scaling AU, UK, and US brands.

★★★★★

"We went from A$80K a month to A$600K without hiring a single ops person. Freedom is the ops team. I just build the brand and run the ads."

AL
Aldous — Founder
Wattle & Wombat · AU pet
★★★★★

"The portal is the first fulfilment dashboard I've actually wanted to log into. Every fee is visible. No more chasing my 3PL for an invoice breakdown."

SG
SolaGarden — Founder
SolaGarden · AU garden
★★★★★

"Order-by-order sourcing was the shift. No more A$200K tied up in stock I couldn't move. Capital free, ads firing, brand scaling. I'll never pre-buy inventory again."

IC
Inner Circle operator
AU wellness brand

Australian-native, not US-adapted.

Most fulfilment platforms were built for the US market and bolted on Australian support later. We started here.

AEST support hours

7am-7pm Mon-Fri, Melbourne team. No offshore call centres, no timezone lag. Your ops lead responds in minutes, not business days.

GST on every invoice

Line-itemised GST on every weekly invoice. AU ABN displayed. Your BAS is clean. Your accountant gets a Xero feed, not a PDF to interpret.

AUD billing, AU Stripe

Pay in Australian dollars through Stripe AU. No FX conversion fees, no USD surprises, no international wire hassle.

Everything you were about to ask.

A 3PL is a warehouse with a picking team. Freedom is an operating partner. We source stock order-by-order (no pre-buy risk), ship from Shenzhen express lanes, and plug into an AI-native dashboard that shows every fee in real time. Traditional 3PLs force 12-36 month contracts and monthly minimums. We have neither.
No. Every unit is sourced when the order is placed. Your capital stays in your ad account, not on a shelf. This is the single biggest shift for operators scaling past A$100K/month.
None. We onboard brands doing 10 orders a day and brands doing 10,000. Same rate card, same portal. Scale discounts apply automatically as volume grows.
Seven days. Day 1 is a 30-min discovery call and MSA signing. Days 2-3 are Shopify integration and packaging setup. Days 4-6 are a 50-order dry run. Day 7 is full cutover.
Typically 3-5 business days from our Shenzhen ops centre to AU, UK, US, NZ, and EU metros. Remote postcodes add 1-2 days. Tracking is live from label print, synced to Shopify within 2 minutes.
One weekly invoice, itemised by order. Every line shows picking and packing, shipping cost (pass-through), sourcing margin, and packaging. Paid via Stripe (AUD/USD/GBP). Auto-synced to Xero. No surprises at month-end.
No. Month-to-month MSA. 30 days notice and we transition your Shopify integration cleanly. We would rather earn your business every week than trap you in it.
Migration is straightforward. We run a parallel period where both systems are live, then cut over once you are confident. Most brands complete the switch within two weeks. We handle the Shopify re-routing.
Yes, through our consulting division. Freedom Consulting runs DWY and BFY programs that get brands to A$50K-A$100K before transitioning them to full Freedom Fulfilment. The ecosystem is designed to grow with you.

Ready to scale without the warehouse?

We partner with a small number of brands at a time. If you are doing A$50K-A$10M a month and ready for an operating partner, apply below.

Apply to partner

2-minute application. Personal review within 48 hours AEST.