No setup fees. No minimums. No warehouse surcharges. One rate card, published openly. Scale discounts apply automatically.
For brands doing 10-250 orders a day. Everything on one plan, no minimums.
For brands doing 250-2,000 orders a day. Custom packaging, dedicated ops lead.
For brands doing 2,000+ orders a day. Multi-SKU, multi-market, multi-warehouse.
All prices in AUD, excluding GST. Shipping costs billed at pass-through (no margin). Packaging quoted separately at cost.
The per-order rate covers the full ops stack. Extras are optional, priced at cost, and itemised in your weekly invoice.
Factory coordination, quality checks, unit cost negotiation — all included in the per-order rate.
Pick, pack, label, insert — done in our Shenzhen ops centre. Branded packaging available.
Tracking auto-syncs to Shopify. Customer status emails handled via 17Track integration.
Real-time dashboard, inventory health, invoices, Xero sync. The Freedom Portal — always-on visibility.
AU / UK / US returns coordinated via local hubs. Refund or replace — you decide, we execute.
Email or Slack (Brand+). AEST business hours, real humans. Your ops lead knows your brand.
We partner with a small number of brands at a time. Apply in two minutes, hear back within 48 hours AEST.
Apply to partner